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Company of Cooks Case Study
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FULL VISIBILITY.
With a turnover of £30M, Company of Cooks are a growing company providing full catering and event management services to some of London’s most prestigious venues, including The Royal Opera House, Hyde Park, Southbank Centre and The Imperial War Museum. As well as these and other on-going high profile contracts, Company of Cooks provide bespoke catering services for weddings and other such functions.
THE CHALLENGE.
Although Company of Cooks were already using Access Dimensions, this was looked after and hosted by an external accountancy firm. This worked well in the initial stages of the company’s growth; however, it soon became apparent more control over their financial software was required. The decision was made to bring Access Dimensions in-house and create a new finance department.
To facilitate this project Company of Cooks needed to find a new partner to help them make the most out of Access Dimensions. They also needed a company who could look after their hardware and hosting requirements; all their critical data was held on their Accountants server. Speed of migration was therefore critical as Company of Cooks couldn’t afford any “downtime” in their business.
As this was initially approached as two separate projects, Company of Cooks went to market looking for two separate companies. After several requirements consultation meetings, Enhanced were successful in winning both the software support and server hosting contracts.
THE SOLUTION.
Within just 2 months of first meeting Company of Cooks, Enhanced successfully migrated all their data to dedicated servers, at a “click of a switch”, whilst closely working with the company to help fully realise the potential of Access Dimensions and FocalPoint. This included re-structuring the system to improve management reporting processes and providing full training for all their finance and venue management staff.
Continuing to build on the trust established at the outset, whilst delivering a professional, innovative service, Enhanced have now become Aria’s strategic IT partner, working as an extension to the company’s own team and will provide ongoing IT support and consultancy moving forward.
THE RESULTS.
Since appointing Enhanced to support and host their financial software, Company of Cooks no longer need to rely on third-parties. By fully utilising FocalPoint, over-head reductions have been achieved by outsourcing their day-to-day processing of transactions to staff based in India. In addition, the integrated event management system which Enhanced implemented has enabled Company of Cooks staff to gain full visibility across all their resources; such as conference and function room availabilities, packages to upsell and staff-resource planning. Enhanced continue to add value to Company of Cooks by extending the functionality of Access Dimensions through further projects on a single, integrated platform.
THE BENEFITS.
- Savings in staffing costs
- More accurate and visible planning information
- Opportunities to up sell
- Real time management reporting at a click of a switch
- Fully integrated management reporting systems
“We’re delighted with the way Enhanced have helped us move forward with our systems.”
Malcolm Brading-Miles,
Financial Controller,
Company of Cooks
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