Pugsley Revill found that they had data corruption in their key business database. They then discovered when they came to restore from backups that these had not been working correctly for a while. This corruption became apparent during their busiest month of January when they were in the process of finalising accounts and tax returns to meet the self-assessment filing deadline. As a result, they lost confidence in their I.T. provider and urgently required a new supplier they could trust and who could fulfil their needs.