The Etches Collection assessed several IT service providers and Enhanced were chosen based on an alignment of core values.
Enhanced undertook a review of their existing IT setup at the museum and noted several key security concerns. Action was taken to remediate these utilising as much of their existing setup as possible and deploying new services where applicable.
Enhanced deployed a WatchGuard UTM Firewall to provide perimeter security alongside the setup of Multi-Factor Authentication for access to Microsoft 365.
As a non-profit organisation The Etches Collection were eligible for donated services from Microsoft. Enhanced advised the Museum to move its existing Office 365 subscription to Microsoft 365 Premium as this service provides additional security functions whilst reducing its outgoings.
The Etched Collection needed an efficient remote working solution. It was quickly identified that the current on-premise server and remote desktop services were not delivering flexibility to the organisation. They neeeded an efficient remote working solution. This was due to on-going maintenance costs and instability of the internet connection afforded to the remote location of the museum.
Enhanced worked with the museum to understand its file data to determine the suitability for a migration to SharePoint Online and OneDrive included as part of their Microsoft 365 subscription. The engineering team created a new file structure within SharePoint and migrated the existing data to best utilise the benefits of the service. This was deployed alongside the ‘Files on Demand’ function to ensure critical files would be available to users should the internet connection fail and provide a user-friendly experience.
Whilst Office 365 is a resilient platform, it’s important to ensure a backup solution is in place. Enhanced implemented Carbonite’s Office 365 backup product to provide restore capability, should data be deleted. Enhanced provided interactive onsite user training to empower staff to use the collaborative functionality of Microsoft 365 effectively.