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NHS cyber-attack: What you need to know

Further to the cyber-attack hitting Britain’s National Health Service we would like to ensure we keep our customers informed.

What is it?

The ransomware which has been spreading is called WannaCry, also known as WanaCrypt0r 2.0, WannaCry and WCry. It is often delivered via emails which trick the recipient into opening attachments and releasing malware onto their system in a technique known as phishing.

WannaCry ransomware spreads using a windows vulnerability (MS17-010). It encrypts data to extort a ransom from the victim. Microsoft released a patch for this in March this year.

Do I have it?

If your computer is infected, you will see this message.




























If you see this message on a workstation, turn it off and report it to Enhanced technical support or your technical supplier immediately.

Am I protected against it?

If you are running a supported operating system and keep it up to date regularly, then you should have nothing to worry about.

On this occasion, Microsoft have taken the unprecedented step of releasing a patch for older operating systems.

What else can I do to protect against this type of threat?

  1. Upgrade machines running unsupported Microsoft Operating Systems: Windows XP, Windows Vista, Windows Server 2000, Windows Server 2003
  2. Do not open attachments or links on unsolicited emails.
  3. Backup your data regularly.
  4. Talk to your Enhanced account manager about our recommended IT Security products including WatchGuard Firewalls, Symantec Email Security, ESET and Kaspersky and Patch Management.
Contact support
15 May 2017

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