Cyber Awareness Training Upgrade


Published: 18th December 2025



We’re upgrading your Cyber Awareness Training experience to a new and improved platform.

Here’s what you need to look out for in your inbox and in your new and upgraded portal.

Phishing Email

If you fail a cyber awareness training exercise or are assigned a new course, you will receive an email from Enhanced Cyber Awareness Training similar to the example shown below.

This email will:

  • Be from Enhanced Cyber Awareness Training (userawareness@user-training.com).
  • Confirm which course has been assigned to you
  • Contain a Take Course button

Selecting Take Course will take you directly into the training, without needing to sign in or remember a password. This is the quickest way to complete your assigned training.

Cyber Awareness Training Portal

If you would like to view the main Enhanced Cyber Awareness Training portal, including your overall progress and any other courses:

  1. Select Go to portal in the top-right corner of the email or portal.
  2. You will be asked to enter your email address.
  3. A one-time, unique login link will be sent to your inbox. This is known as a magic link.
  4. Select the link in the email to securely access the portal without a password.

When you log in to the Enhanced Cyber Awareness Training portal, you will land on the Home dashboard. This page provides a clear, at-a-glance view of your current cyber awareness status.

On the dashboard you will see:

  • Courses: A summary showing how many courses are outstanding, how many you have completed, and your average score.
  • Phishing Activity: A summary of phishing simulations you have received, including emails opened, links clicked, and reports made.

These sections are designed to help you quickly understand whether you have any actions to complete and how you are performing overall.

Cyber Awareness Training

To view your training in more detail, select Courses from the menu on the left-hand side.

On the Courses page:

  • Outstanding Courses shows any training that is still assigned to you and needs to be completed.
  • Completed Courses lists training you have already finished, along with your score.
  • You can select a completed course to download a certificate where available.

If you have no outstanding courses, this will be clearly shown on the right-hand side of the page, confirming that your required training is up to date.


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