Customer Support


Phone us
01202 308001

Option 1: Applications
Option 2: Technical


Enter your 6 digit pin code

Support Portal
Click here


David Bartlett

Senior Infrastructure Support Engineer

Read more

David joined Enhanced in January 2012.

David Has worked in IT for over 15 years, When he’s not spending time with his family, he enjoys swimming, indoor bowls, walking and sitting in the sunshine.

Anthony Chester

Infrastructure Support Engineer

Read more

Anthony joined Enhanced in August 2020 as Infrastructure Support Engineer.

His favourite part of the job is getting to help people out and make their lives a little easier. Anthony loves anything Gaming or Science-y related.

Andy Imms

Trainee Solutions Support Consultant

Read more

Andy joined Enhanced in January 2020, he moved into the IT industry following six years recruiting for the IT and Digital sector, previously recruiting a number of people for Enhanced. Knowing a lot about the company and the culture, it was an easy decision to join Enhanced when the opportunity came up.

In his spare time, Andy is a West Bromwich Albion fan and also passionate runner. He has competed in races of distances ranging from 5km up to 110 miles.

Oscar Liggett

Infrastructure Support Engineer

Read more

Oscar joined Enhanced in April 2018 as an Infrastructure Support Engineer.

Oscar started his career working in IT in 2010 for Bournemouth Hospital. Since then he has worked in several other organisations.

Oscar enjoys playing guitar and is quite a car fanatic – if he had the chance he’d have a flat over a 100-car garage! In his spare time, he enjoys walking and generally being outside.

A keen climber, Oscar has completed Snowdon (on the Rhyd-Ddu path which is treacherous!) and Ben Nevis and plans on battling Scafell Pike.

Maria Plevin

Infrastructure Team Leader

Read more

Maria joined Enhanced in September 2020 as Infrastructure Team Leader.

Maria’s career in IT started just 9 years ago after a 19-year career as a graphic designer. Maria brought with her some great mac skills which she honed over the 9 years.

Maria’s spare time is mostly consumed by her family but she still finds time to learn and is currently studying crystal healing.


Matthew Powell

Senior Infrastructure Support Engineer

Read more

Matthew joined Enhanced in October 2019 as Senior Infrastructure Support Engineer.

Matthew started his IT Career in 2007 as a 1st Line Support Engineer after learning to repair his own PC at home. Since then he’s moved between several organisations in search of the challenge to boost his experience and satiate his hunger for knowledge.

Matthew loves to work on anything electronic or mechanical whether it’s his PC, smart home setup or his Volvo V50 T5. Completely dedicated to his young Son, Matthew makes sure his boy is living the best life he can!

Jordan Sieg Hogg

Cloud Infrastructure Engineer

Read more

Jordan’s IT career started in 2011 as an IT apprentice and has progressed through multiple roles to a Cloud Infrastructure Engineer. Jordan is now primarily focused on improving his Microsoft Public Cloud knowledge having certified in both Microsoft 365 and Azure at a fundamental level. He is currently studying to become a Microsoft Certified Azure Administrator Associate.

You can normally find Jordan eating out and enjoying a drink with friends. He loves a good holiday and always gets involved, especially at the karaoke bar.

Kelly Turner

Solutions Support Consultant

Read more

Kelly joined Enhanced in September 2016 as Solutions Support Consultant.

Kelly started her career in the NHS as a purchase ledger clerk, training new users on the accounting software and then joining the internal IT Department.

Kelly then moved to Hall & Woodhouse in the IT department before moving on to Exchequer software as a support consultant for 14 years.

When not working, Kelly’s hobbies include kayaking, body combat, spinning, body balance and swimming. Kelly is a Mum of two girls, Neve and Sophie, and although they are both incredibly independent and a little on the naughty side, she could not imagine life without them.

Tiina Ward

Solutions Support Consultant

Read more

Tiina started her career as an ERP software consultant in Estonia. She decided to take a break after five years in the business to do some travelling and found the UK to be a wonderful place to settle down in. Tiina has worked with a few different software packages and is AAT Level 2 trained.

In her spare time she enjoys anything even remotely related to dancing, going to live music gigs, spending time with friends and family and exploring England’s vast countryside.

Paul Warwick

Solutions Support Manager

Read more

Responsible for the day to day management of the Business Solutions Support department. Paul has an NVQ in Business Administration and is AAT qualified.

His hobbies are spending time with his young family, ballroom dancing and socialising and you will often hear Paul singing his way through the day.

Carl Whatford

Infrastructure Support Manager

Read more

Carl joined Enhanced in July 2019 as Infrastructure Support Manager.

Carl began his career in IT in 2008 and has held various roles from 1st to 3rd line as well as Technical Consultant and Senior Engineer for Europe’s professional golf tours.

When not working, Carl love’s spending time with his wife and son while other interests include, gardening, baking and running.

Joshua Wheeler

Infrastructure Support Engineer

Read more

Josh joined Enhanced in March 2020 as Infrastructure Support Engineer.

Josh started his career with college and an apprenticeship, leading to a wide range of knowledge around basic and more complex fixes, growing over time with 10 years experience in IT.
In his spare time, Josh is a dedicated long-term gamer and has been known to be a bit of a book worm and geek.

Alison Whittle

Solutions Support Consultant

Read more

Alison joined Enhanced in July 2019 as Solutions Support Consultant.

Alison started her IT journey 20+ years ago with an Accounting Software House implementing, project managing, training and supporting back office systems into building societies and private banks. Following a ‘gap’ year in Spain, Alison joined a leading Estate Agent and Property Services Group and built a data and reporting team to bring together information from 25+ systems. A relocation to Dorset in 2015 found her in a Market Place Fulfilment Centre as Finance Manager and part of the role was to enhance their warehouse accounting system.

When not in the office she’ll be found in her garden!