Sales for Dynamics 365 provides a comprehensive tool set for sales process management from lead acquisition, communication tracking, monitoring and qualification to close. Rich in intelligent reporting and measurement it facilitates the effective recording and managing of client & contacts, interactions of calls, emails and appointments all embedded in 365 email and lead to sale.
Dynamics 365 enables businesses to interact with customers on multiple channels at every touch point. The Customer Service module allows you to optimise the entire customer service experience by analysing operations and interactions to increase productivity and quality.
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