Enhanced worked alongside Norco to understand the current concerns around their IT platform. We also looked at their aspirations for the next 5 years. We were able to present key operational changes. These were backed up by new technologies that would grow with the business. The systems would provide a resilient, secure and streamlined IT System. At the same time, the systems would meet specific IT security for manufacturing standards required by its customers.
A key requirement for Norco was to protect its highly secure data. Previously, the business had isolated specific data to single user devices. This hindered collaborative working, productivity and more importantly, did not enable the business to scale. Enhanced recommended Norco automate their data policies. Using the Azure Information Protection software, they still met their data compliance regulations. This ensured datas categorised based on the sensitivity of its content. This enabled Norco to limit and revoke access and enforce encryption of files.
In addition, Norco have leveraged core security technologies. The Microsoft 365 products include:
- Robust user access controls utilising Microsoft Conditional Access. Also using Multi-Factor Authentication to secure access without impeding productivity.
- Microsoft Defender for Office 365 to analyse data for potential threats. This protects both email and files stored within the Office 365 platform.
Enhanced worked alongside Norco to ensure IT security systems and processes are in place. These processes ensured the data met Cyber Essentials Plus certification. It also allowed them to meet government defence frameworks.
With multiple sites, Norco were able to build a private cloud platform. This worked across all locations to provide business continuity and DR.
Enhanced provided a tailored managed service offering at a fixed cost. This included proactive work to ensure that systems continue to meet expected compliance levels.
As a virtual IT director, Enhanced continue to provide strategic advice and options. This allowed Norco to enforce its security obligations whilst improving on its user’s experience.