Enhanced worked alongside Norco to understand both the current concerns around their IT platform as well as their aspirations for the next 5 years. Enhanced were able to present a number of key operational changes backed up by new technologies, which could provide a resilient, secure and streamlined IT System meeting specific security standards required by its customers.
A key requirement for Norco was to protect its highly secure data. Previously, the business had isolated specific data to single user devices which hindered collaborative working, productivity and more importantly, did not enable the business to scale. Enhanced recommended Norco automate data policies required to meet its data compliance regulations through the use of Azure Information Protection. This ensured data was appropriately categorised based on the sensitivity of its content. This enabled Norco to limit and revoke access both internally and externally alongside enforced encryption of files.
In addition, Norco have leveraged core security technologies in the Microsoft 365 product which include.
- Robust user access controls utilising Microsoft Conditional Access alongside Multi-Factor Authentication to secure access without impeding productivity.
- Microsoft Defender for Office 365 to analyse data for potential threats from both email and files store within the Office 365 platform.
Enhanced worked alongside Norco to ensure systems and processes are in place to continue to meet Cyber Essentials Plus certification, in addition to government defence frameworks.
With multiple sites, Norco were able to build a private cloud platform across its locations to provide business continuity and DR.
Enhanced provided a tailored managed service offering at a fixed cost which included proactive work to ensure that systems continue to meet expected compliance levels.
As a virtual IT director Enhanced continue to provide strategic advice and options to Norco to enforce its security obligations whilst improving on its user’s experience.